Service & Support

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Product Selection Support
Choosing the right farm implement depends on tractor power, working width, soil condition, crop type and application needs. 
DADI Machinery can help you compare suitable models and confirm basic requirements before quotation.
Tell us your product type​​​​​​​
Disc harrow, disc plough, disc blade, mower, cultivator, planter, sprayer or other farm implements.​​​​​​​
Share tractor and field details​​​​​​​
Tractor horsepower, working width, soil condition, crop type and application needs help improve model matching.​​​​​​​
Confirm quantity and destination​​​​​​​
Quantity, delivery country and usage requirements help the team prepare a more useful quotation.​​​​​​​

Customization Support

Customization Support for Different Field Conditions
 
DADI Machinery supports customization based on working width, blade size, tractor matching, structural requirements and application scenarios. Our team communicates with you to confirm practical specifications before production.

Catalogs & Manuals

Product catalogs, manuals and related technical materials can help you understand product specifications, operation guidance and maintenance requirements.
If you need a catalog or manual for a specific product, please contact our team.
Name Size Update Thumbnail Copy Link Download
Fact Verification Form.xlsx 11KB 2026-08-01 download Copy Link Download

Parts Support

Warranty Information

 Earth Machinery deeply cultivates and perfects agricultural machinery manufacturing, has passed ISO9001 quality system certification, and implements seven quality inspection and factory testing throughout the entire process.

 The standard warranty for the entire machine is 12 months, and the load-bearing structural components of the main beam are 24 months. Free replacement and repair of parts are provided for compliance quality issues;

 7 × 24-hour after-sales response, original parts in stock supply, strict implementation of national agricultural machinery three guarantee regulations, lifelong warranty traceability for one machine and one file, and standardized warranty services for domestic and foreign customers simultaneously.

After-sales Communication

 Customers can submit repair requests through multiple channels, and customer service can register equipment information and conduct remote preliminary diagnosis. After distinguishing between warranty/paid faults, work orders can be assigned;

 Synchronize the allocation of original parts in the warehouse, and have after-sales engineers conduct on-site maintenance, debugging, and testing according to the time limit;

 After the repair is completed, the customer's acceptance signature is archived. Warranty faults are exempt from all fees, and over warranty equipment is supplied with spare parts at an affordable price;

 After the repair is completed, conduct customer follow-up visits, provide synchronous feedback on quality issues to optimize production, record and file the entire process, and ensure the rapid recovery of agricultural machinery operations for domestic and foreign customers.

Quality Check and Shipment Support

Full process quality inspection and control process

The company is equipped with an independent quality inspection workshop and professional testing personnel, implementing a five level inspection system including raw material inspection, process inspection, semi-finished product inspection, finished product inspection, and factory re inspection. Inspection records are kept throughout the process, and one machine and one file can be traced.
  • After the core raw materials such as steel, plow blades, hydraulic cylinders, bearings, and pipes arrive, quality inspectors verify the material certificates, conduct hardness testing, size verification, and appearance inspection. Unqualified raw materials are directly returned to the supplier and production is strictly prohibited.
  • Set up inspection posts for each process of cutting, bending, welding, machining, heat treatment, and spraying, focusing on checking welding seams, workpiece dimensions, heat treatment hardness, and paint adhesion; Sampling and testing of key load-bearing components, if any deformation, virtual welding, or missed spraying occurs, the workpiece should be reworked immediately.
  • After the processing of core components such as plow frame, traction main beam, flipping mechanism, gearbox, etc. is completed, they are separately inspected to test the assembly matching degree and eliminate problems such as excessive assembly clearance and component misalignment.

  • After the assembly of the whole machine is completed, no-load test run, hydraulic lifting reciprocating test, traction force simulation test are carried out to check for oil pipe leakage, screw tightening, steering and flipping flexibility, and to identify assembly defects.

  • Verify the body number, model specifications, and check the completeness of identification nameplates, certificates of conformity, and supporting tools for qualified complete machines; All inspection data shall be recorded in the quality file and can only be transferred to the packaging workshop after passing the inspection.

Standardized packaging operation process

The products are divided into two sets of standards: domestic spot simple packaging and foreign trade export reinforced packaging. The corresponding packaging specifications are implemented according to the order type:

Standardization process for export container loading

For agricultural machinery export orders, a dedicated loading yard will be established, with dedicated personnel monitoring the entire process to ensure transportation safety:
Why Choose Us
  • Pre loading verification
    The warehouse management, quality inspection, and container loading personnel jointly verify the order list, confirm that the equipment quantity, model, and supporting accessories are consistent with the packing list, and check that the packaging protection is intact and undamaged.
  • Container pre inspection
    Open the box and inspect the dryness, damage, nail tips, water stains, and debris inside the cabinet. The damp container should be ventilated and dried in advance, and moisture-proof plastic film should be laid inside the cabinet.
  • Orderly hoisting into the cabinet
    Use forklifts in conjunction with lifting equipment to lift equipment smoothly, following the principle of "heavy items in front of the cabinet, light items behind, large items in the center, and small items filling gaps", and leaving buffer space between equipment.
  • Reinforcement and fixation inside the cabinet
    The bottom of each device is secured with wooden blocks and wedges to prevent slipping, and the side walls of the cabinet are locked with tensioners, steel wire ropes, and container hanging points; The gaps between equipment shall be filled with batten and buffered with foam to prevent bumping, collision and abrasion during shipping.
  • Closing inventory and sealing of cabinets
    After all the goods are loaded, count the quantity again, check the reinforcement points, and take photos to keep the monitoring images; Complete the remaining accessories and documents, close the container door, apply customs seals, record the seal number and synchronize it with the foreign trade documentation department.
  • Data synchronization and archiving
    The packing photos, packing details, seal numbers, and quality inspection reports will be uniformly organized and delivered to overseas customers along with the bill of lading for easy verification and acceptance upon arrival.

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+86-13953408459

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